Privacy Policy

At House of Brands, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and shop with us.

1. Information We Collect

When you visit our website, make a purchase, or interact with us, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.

  • Account Information: Login credentials, order history, and preferences if you create an account.

  • Browsing Information: IP address, device type, browser, and browsing behavior collected via cookies and similar technologies.

  • Communication Data: Any messages, feedback, or inquiries sent to our customer support.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including payment and delivery.

  • Provide customer support and respond to your inquiries.

  • Personalize your shopping experience by recommending products based on your preferences.

  • Improve our website, services, and marketing strategies.

  • Send promotional emails and updates (you can opt out anytime).

  • Comply with legal obligations and prevent fraudulent activities.

3. How We Protect Your Data

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, while we strive to protect your information, no online platform can guarantee 100% security.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted third-party service providers (such as payment processors, shipping carriers, and marketing partners) to fulfill orders and improve services.

  • Legal authorities if required to comply with laws, regulations, or legal proceedings.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve marketing efforts. You can manage or disable cookies through your browser settings.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails by clicking the unsubscribe link.

  • Disable cookies through your browser settings.

  • Request a copy of the data we hold about you.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date". Please review it periodically to stay informed.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: hob.thehouseofbrands@gmail.com
📍 Address: Shop# 6 & 7, second floor, The MOI Mall F-11.

Thank you for trusting House of Brands! Your privacy and security are our priority.